Return Policy / Terms & Conditions

Incode Corp.

Return Policy

PLASTIC CARD PRODUCTS CANNOT BE RETURNED FOR REFUND OR CREDIT (i.e. magstripe reader/writers, embossers, tippers, plastic card printers, portable magstripe readers… or any plastic card related product)

Our Exeba Software cannot be returned for credit or refund. Please try our 5-day demo before making your purchase.
Exeba-COMM:  http://www.exeba.com/comm/exebacomm.exe
Exeba SmartMag:  http://www.exeba.com/comm/smartmag.exe

NOTE: All plastic card products (ID card printer, embossers/tippers…) require prepayment prior to shipment. These products cannot be paid by COD or credit card.

Terms & Conditions

Minimum Order Fee:

 A service charge of $12.00 will be applied to any order under $100.00. 

Resellers:

 MUST PROVIDE A COPY OF THEIR RESALE CERTIFICATE BEFORE THE MERCHANDISE CAN BE SHIPPED. Resale Certificate and Dealer Application are included.  Click on this link to access the CA Resale Certificate form:  https://www.cdtfa.ca.gov/formspubs/cdtfa230.pdf

Credit:

Our credit department can usually process credit applications on established companies in just a few days. For companies more recently organized, please allow a few extra days since 
bank and trade references’ cooperation is not always timely.
 

Purchase Order (upon credit approval), unless other arrangements are made prior to shipment. A verifiable bank reference with a six month history must be supplied. We accept Purchase Orders via email or fax. Email: sales@incodenet.com or
Fax: 951-270-1911.

Shipping Options:

Int’l Shipping: FedEx Int’l or DHL

USA: FedEx or USPS

Orders: Orders ship the same day, if placed by 3:00 PM PST

Contact Information:

TOLL FREE: …………….. (888) 272-9951 USA only

TECH SUPPORT: ………. (951) 272-9951 x2222

SOFTWARE SUPPORT: . (951) 272-9951 x2244 

INT’L / USA ORDERS: … (01)(951) 272-9951 x2255

FAX ORDERS: …………… (951) 270-1911

EMAIL ORDERS: ……. sales@incodenet.com or sales@e-scan.com

 

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